North America Social Media Analytics Market Forecast to 2028, Technology, Media and Telecommunications

North America Social Media Analytics Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component [Solutions and Services (Professional Services and Managed Services)], Application (Customer Experience Management, Competitive Intelligence, Sales & Marketing Management, and Others), Deployment (Cloud and On-Premise), Organization Size (Large Enterprises and SMEs), and Vertical (BFSI, IT & Telecommunication, Media & Entertainment, Retail & e-Commerce, and Others)

Report Code : BMIRE00027668 | Region : North America | Industry : Technology, Media and Telecommunications | Published Date : 19/Dec/2022

The social media analytics market in North America is expected to grow from US$ 2,811.62 million in 2022 to US$ 9,100.81 million by 2028; it is estimated to grow at a CAGR of 21.6% from 2022 to 2028.

Increasing Demand for Business Intelligence (BI)

The increasing competitiveness amongst businesses can be attributed to several factors that differ from country to country. Globalization, rising adoption of Industry 4.0, growing promotional activities, increasing brand awareness, and higher price sensitivity amongst consumers are a few major factors fueling the same. Thus, in a bid to gain a competitive edge, most enterprises have been exploring newer avenues for gaining intelligence on their competitors. Business intelligence (BI) uses different solutions and services to transform gathered data into actionable insights. Traditional BI was mostly restricted to identifying competitors and gathering as much information as possible on them but could not structure, analyze and provide meaningful insights from multivariate data pointers. Social media analytic solutions and services can provide varied BI information. It can aid in identifying competitors, understanding which and how they are utilizing social media platforms, understanding their strategy, compare own social results with competitors, and identifying gaps or threats in social strategy. Additionally, social media analytics can aid performance benchmarking of ad campaigns, understanding appropriate posting time, revealing customers' pain points, and differentiating one’s brand from its competitors. Such benefits have led to a growing demand for gathering BI through social media analytics. For instance, Northern Light Group, LLC aided one of its clients to gain BI by developing and managing a knowledge management platform. Northern Light Business News and 5 other subscription-based market intelligence sources feed data to this platform. Similarly, NapoleonCat, developed by Napoleon Sp. z o.o. have been aiding collectible metal poster e-commerce site Displate (GWD CONCEPT Sp. z o.o.) to analyze their social media performance, connect to newer customers and gather BI on their competitors among others. All such factors collectively have been driving the social media analytics market growth. Several startups, providing social media analytic solutions, have come up in the past few years, again suggestive of the growing importance businesses place on social media analytics. NeenerAnalytics, Catalytics Datum, Astroscreen, ViralStat, and CircusSocial are some prominent startups providing such solutions. CircusSocial raised US$ 1.0 million in 2021 to fund its business activities, suggesting venture capitalists' faith in their solution's demand. The growing demand for BI and social media analytics is promoting the development of several such startups.

Market Overview

The North American social media analytics market is spread into the US, Canada, and Mexico. North America is one of the technologically advanced regions in the world owing to the factors such as early adoption of technologies, investment of government in new advancements, and strong economic growth. Several social media sites have started in this region. Sites such as Facebook and Twitter have a maximum number of users from this region. With the advent of social media on smartphones, the usability of social media increased. The regional businesses noticed this huge market of social media users, and they are using this medium to target their products. Social media analytics helped companies accurately identify the users they want to target. With the growth of social media, the usage of social media analytics will only grow. Therefore, this drives the need for social media analytics solutions across the North American region.

North America social media analytics Market Revenue and Forecast to 2028 (US$ Million)

North America social media analytics market Segmentation

The North America social media analytics market is segmented on the basis of component, application, deployment, organization size, vertical, and country. Based on component, the market is bifurcated into solutions and services. The solutions segment held a larger market share in 2022. Further the component is bifurcated into professional services and managed services.

Based on application, the market is bifurcated into customer experience management, competitive intelligence, sales & marketing management, and others. The competitive intelligence segment held the largest market share in 2022. Based on deployment, the market is bifurcated into cloud and on-premise. The cloud segment held a larger market share in 2022. Based on organization size, the market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger market share in 2022. Based on vertical, the market is segmented into BFSI, IT & telecommunication, media & entertainment, retail & e-commerce, and others. The retail & e-commerce segment held the largest market share in 2022. Based on country, the market is segmented into the US, Canada, and Mexico. The US dominated the market share in 2022. Cision Ltd.; Hootsuite Inc.; IBM Corporation; Meltwater N.V.; Oracle Corporation; Qualtrics International Inc.; Salesforce, Inc.; Sprout Social, Inc.; Talkwalker S.a.r.l; Zoho Corporation Pvt. Ltd. are the leading companies operating in the North America social media analytics market.

TABLE OF CONTENTS

1. Introduction

1.1 Study Scope

1.2 The Insight Partners Research Report Guidance

1.3 Market Segmentation

1.3.1 North America Social Media Analytics Market – By Component

1.3.2 North America Social Media Analytics Market – By Application

1.3.3 North America Social Media Analytics Market – By Deployment

1.3.4 North America Social Media Analytics Market – By Organization Size

1.3.5 North America Social Media Analytics Market – By End-Use Vertical

1.3.6 North America Social Media Analytics Market- By Country

2. Key Takeaways

3. Research Methodology

3.1 Coverage

3.2 Secondary Research

3.3 Primary Research

4. North America Social Media Analytics Market Landscape

4.1 Market Overview

4.2 PEST Analysis

4.2.1 North America

4.3 Ecosystem Analysis

4.4 Expert Opinion

5. North America Social Media Analytics Market – Key Market Dynamics

5.1 Market Drivers

5.1.1 Growing Importance of Social Media Platforms

5.1.2 Increasing Demand for Business Intelligence (BI)

5.2 Market Restraints

5.2.1 Data Privacy and Security Concerns

5.3 Market Opportunities

5.3.1 Rising Number of Social Media Users in Developing Nations

5.3.2 Increasing Usage of Social Media Analytics by Law Enforcement Agencies (LEA)

5.4 Future Trends

5.4.1 Increasing Integration of AI in Social Media Analytics

5.4.2 Growing Importance of Customer Experience Management

5.5 Impact Analysis of Drivers and Restraints

6. Social Media Analytics Market – North America Analysis

6.1 North America Social Media Analytics Market Overview

6.2 North America Social Media Analytics Market – Revenue and Forecast to 2028 (US$ Million)

7. North America Social Media Analytics Market Analysis – By Component

7.1 Overview

7.2 Social Media Analytics Market, By Component (2021 and 2028)

7.3 Solutions

7.3.1 Overview

7.3.2 Solutions: Social Media Analytics Market – Revenue, and Forecast to 2028 (US$ Million)

7.4 Services

7.4.1 Overview

7.4.2 Services: Social Media Analytics Market – Revenue, and Forecast to 2028 (US$ Million)

7.4.2.1 Professional Services

7.4.2.1.1 Overview

7.4.2.1.2 Professional Services Social Media Analytics Market- Revenue and Forecast to 2028 (US$ Million)

7.4.2.2 Managed Services

7.4.2.2.1 Overview

7.4.2.2.2 Managed Services: Social Media Analytics Market- Revenue and Forecast to 2028 (US$ Million)

8. North America Social Media Analytics Market Analysis – By Application

8.1 Overview

8.2 Social Media Analytics Market Breakdown, By Application, 2021 & 2028

8.3 Customer Experience Management

8.3.1 Overview

8.3.2 Customer Experience Management Market Revenue and Forecast to 2028 (US$ Million)

8.4 Competitive Intelligence

8.4.1 Overview

8.4.2 Competitive Intelligence Market Revenue and Forecast to 2028 (US$ Million)

8.5 Sales and Marketing Management

8.5.1 Overview

8.5.2 Sales and Marketing Management Market Revenue and Forecast to 2028 (US$ Million)

8.7 Others

8.7.1 Overview

8.7.2 Others Market Revenue and Forecast to 2028 (US$ Million)

9. North America Social Media Analytics Market Analysis – By Deployment

9.1 Overview

9.2 Social Media Analytics Market Breakdown, By Deployment, 2021 & 2028

9.3 Cloud

9.3.1 Overview

9.3.2 Cloud Market Revenue and Forecast to 2028 (US$ Million)

9.4 On-Premise

9.4.1 Overview

9.4.2 On-Premise Market Revenue and Forecast to 2028 (US$ Million)

10. North America Social Media Analytics Market Analysis – By Organization Size

10.1 Overview

10.2 Social Media Analytics Market Breakdown, By Organization Size, 2021 & 2028

10.3 Large Enterprises

10.3.1 Overview

10.3.2 Large Enterprises Market Revenue and Forecast to 2028 (US$ Million)

10.4 SMEs

10.4.1 Overview

10.4.2 SMEs Market Revenue and Forecast to 2028 (US$ Million)

11. North America Social Media Analytics Market Analysis – By Vertical

11.1 Overview

11.2 Social Media Analytics Market Breakdown, By Vertical, 2021 & 2028

11.3 BFSI

11.3.1 Overview

11.3.2 BFSI Market Revenue and Forecast to 2028 (US$ Million)

11.4 IT & Telecom

11.4.1 Overview

11.4.2 IT & Telecom Market Revenue and Forecast to 2028 (US$ Million)

11.5 Media & Entertainment

11.5.1 Overview

11.5.2 Media & Entertainment Market Revenue and Forecast to 2028 (US$ Million)

11.6 Retail & e-Commerce

11.6.1 Overview

11.6.2 Retail & e-Commerce Market Revenue and Forecast to 2028 (US$ Million)

11.7 Others

11.7.1 Overview

11.7.2 Others Market Revenue and Forecast to 2028 (US$ Million)

12. North America Social Media Analytics Market – by Country Analysis

12.1 North America: Social Media Analytics Market

12.1.1 Overview

12.1.2 North America Social Media Analytics Market Breakdown, by Country

12.1.2.1 US Social Media Analytics Market, Revenue and Forecast to 2028

12.1.2.1.1 US Social Media Analytics Market Breakdown, By Component

12.1.2.1.1.1 US Social Media Analytics Market Breakdown, By Services

12.1.2.1.2 US Social Media Analytics Market Breakdown, By Application

12.1.2.1.3 US Social Media Analytics Market Breakdown, By Deployment

12.1.2.1.4 US Social Media Analytics Market Breakdown, By Organization Size

12.1.2.1.5 US Social Media Analytics Market Breakdown, By Vertical

12.1.2.2 Canada Social Media Analytics Market, Revenue and Forecast to 2028

12.1.2.2.1 Canada Social Media Analytics Market Breakdown, By Component

12.1.2.2.1.1 Canada Social Media Analytics Market Breakdown, By Services

12.1.2.2.2 Canada Social Media Analytics Market Breakdown, By Application

12.1.2.2.3 Canada Social Media Analytics Market Breakdown, By Deployment

12.1.2.2.4 Canada Social Media Analytics Market Breakdown, By Organization Size

12.1.2.2.5 Canada Social Media Analytics Market Breakdown, By Vertical

12.1.2.3 Mexico Social Media Analytics Market, Revenue and Forecast to 2028

12.1.2.3.1 Mexico Social Media Analytics Market Breakdown, By Component

12.1.2.3.1.1 Mexico Social Media Analytics Market Breakdown, By Services

12.1.2.3.2 Mexico Social Media Analytics Market Breakdown, By Application

12.1.2.3.3 Mexico Social Media Analytics Market Breakdown, By Deployment

12.1.2.3.4 Mexico Social Media Analytics Market Breakdown, By Organization Size

12.1.2.3.5 Mexico Social Media Analytics Market Breakdown, By Vertical

13. Industry Landscape

13.1 Overview

13.2 Market Initiative

13.3 Merger and Acquisition

14. Company Profiles

14.1 Cision Ltd.

14.1.1 Key Facts

14.1.2 Business Description

14.1.3 Products and Services

14.1.4 Financial Overview

14.1.5 SWOT Analysis

14.1.6 Key Developments

14.2 Hootsuite Inc.

14.2.1 Key Facts

14.2.2 Business Description

14.2.3 Products and Services

14.2.4 Financial Overview

14.2.5 SWOT Analysis

14.2.6 Key Developments

14.3 IBM Corporation

14.3.1 Key Facts

14.3.2 Business Description

14.3.3 Products and Services

14.3.4 Financial Overview

14.3.5 SWOT Analysis

14.3.6 Key Developments

14.4 Meltwater N. V

14.4.1 Key Facts

14.4.2 Business Description

14.4.3 Products and Services

14.4.4 Financial Overview

14.4.5 SWOT Analysis

14.4.6 Key Developments

14.5 Oracle Corporation

14.5.1 Key Facts

14.5.2 Business Description

14.5.3 Products and Services

14.5.4 Financial Overview

14.5.5 SWOT Analysis

14.5.6 Key Developments

14.6 Qualtrics International Inc.

14.6.1 Key Facts

14.6.2 Business Description

14.6.3 Products and Services

14.6.4 Financial Overview

14.6.5 SWOT Analysis

14.6.6 Key Developments

14.7 Salesforce, Inc.

14.7.1 Key Facts

14.7.2 Business Description

14.7.3 Products and Services

14.7.4 Financial Overview

14.7.5 SWOT Analysis

14.7.6 Key Developments

14.8 Sprout Social, Inc.

14.8.1 Key Facts

14.8.2 Business Description

14.8.3 Products and Services

14.8.4 Financial Overview

14.8.5 SWOT Analysis

14.8.6 Key Developments

14.9 Talkwalker S.à.r.l.

14.9.1 Key Facts

14.9.2 Business Description

14.9.3 Products and Services

14.9.4 Financial Overview

14.9.5 SWOT Analysis

14.9.6 Key Developments

14.10 Zoho Corporation Pvt. Ltd.

14.10.1 Key Facts

14.10.2 Business Description

14.10.3 Products and Services

14.10.4 Financial Overview

14.10.5 SWOT Analysis

14.10.6 Key Developments

15. Appendix

15.1 About The Insight Partners

15.2 Word Index

LIST OF TABLES.

Table 1. North America Social Media Analytics Market – Revenue and Forecast to 2028 (US$ Million)

Table 2. North America Social Media Analytics Market, by Country – Revenue and Forecast to 2028 (USD Million)

Table 3. US Social Media Analytics Market, by Component – Revenue and Forecast to 2028 (USD Million)

Table 4. US Social Media Analytics Market, by Services – Revenue and Forecast to 2028 (USD Million)

Table 5. US Social Media Analytics Market, by Application – Revenue and Forecast to 2028 (USD Million)

Table 6. US Social Media Analytics Market, by Deployment – Revenue and Forecast to 2028 (USD Million)

Table 7. US Social Media Analytics Market, by Organization Size – Revenue and Forecast to 2028 (USD Million)

Table 8. US Social Media Analytics Market, by Vertical – Revenue and Forecast to 2028 (USD Million)

Table 9. Canada Social Media Analytics Market, by Component – Revenue and Forecast to 2028 (USD Million)

Table 10. Canada Social Media Analytics Market, by Services – Revenue and Forecast to 2028 (USD Million)

Table 11. Canada Social Media Analytics Market, by Application – Revenue and Forecast to 2028 (USD Million)

Table 12. Canada Social Media Analytics Market, by Deployment – Revenue and Forecast to 2028 (USD Million)

Table 13. Canada Social Media Analytics Market, by Organization Size – Revenue and Forecast to 2028 (USD Million)

Table 14. Canada Social Media Analytics Market, by Vertical – Revenue and Forecast to 2028 (USD Million)

Table 15. Mexico Social Media Analytics Market, by Component – Revenue and Forecast to 2028 (USD Million)

Table 16. Mexico Social Media Analytics Market, by Services – Revenue and Forecast to 2028 (USD Million)

Table 17. Mexico Social Media Analytics Market, by Application – Revenue and Forecast to 2028 (USD Million)

Table 18. Mexico Social Media Analytics Market, by Deployment – Revenue and Forecast to 2028 (USD Million)

Table 19. Mexico Social Media Analytics Market, by Organization Size – Revenue and Forecast to 2028 (USD Million)

Table 20. Mexico Social Media Analytics Market, by Vertical – Revenue and Forecast to 2028 (USD Million)

Table 21. List of Abbreviation

LIST OF FIGURES.

Figure 1. North America Social Media Analytics Market Segmentation

Figure 2. North America Social Media Analytics Market Segmentation – By Country

Figure 3. North America Social Media Analytics Market Overview

Figure 4. Solutions Segment held the Largest Share of Social Media Analytics Market

Figure 5. Competitive Intelligence Segment held the Largest Share of Social Media Analytics Market

Figure 6. Cloud Segment held the Largest Share of Social Media Analytics Market

Figure 7. Large Enterprises Segment held the Largest Share of Social Media Analytics Market

Figure 8. Retail & e-Commerce Segment held the Largest Share of Social Media Analytics Market

Figure 9. US to Show Great Traction During Forecast Period

Figure 10. North America: PEST Analysis

Figure 11. North America Ecosystem Analysis

Figure 12. North America Expert Opinion

Figure 13. North America Social Media Analytics Market Impact Analysis of Drivers and Restraints

Figure 14. North America Social Media Analytics Market – Revenue and Forecast to 2028 (US$ Million)

Figure 15. North America Social Media Analytics Market Revenue Share, By Component (2021 and 2028)

Figure 16. North America Solutions: Social Media Analytics Market – Revenue, and Forecast to 2028 (US$ Million)

Figure 17. North America Services: Social Media Analytics Market – Revenue, and Forecast to 2028 (US$ Million)

Figure 18. North America Professional Services: Social Media Analytics Market- Revenue and Forecast to 2028 (US$ Million)

Figure 19. North America Managed Services: Social Media Analytics Market- Revenue and Forecast to 2028 (US$ Million)

Figure 20. North America Social Media Analytics Market Breakdown, By Application (2021 and 2028)

Figure 21. North America Customer Experience Management Market Revenue and Forecast to 2028 (US$ Million)

Figure 22. North America Competitive Intelligence Market Revenue and Forecast to 2028(US$ Million)

Figure 23. North America Sales and Marketing Management Market Revenue and Forecast to 2028(US$ Million)

Figure 24. North America Others Market Revenue and Forecast to 2028 (US$ Million)

Figure 25. North America Social Media Analytics Market Breakdown, By Deployment (2021 and 2028)

Figure 26. North America Cloud Market Revenue and Forecast to 2028 (US$ Million)

Figure 27. North America On-Premise Market Revenue and Forecast to 2028(US$ Million)

Figure 28. North America Social Media Analytics Market Breakdown, By Organization Size (2021 and 2028)

Figure 29. North America Large Enterprises Market Revenue and Forecast to 2028 (US$ Million)

Figure 30. North America SMEs Market Revenue and Forecast to 2028 (US$ Million)

Figure 31. North America Social Media Analytics Market Breakdown, By Vertical (2021 and 2028)

Figure 32. North America BFSI Market Revenue and Forecast to 2028 (US$ Million)

Figure 33. North America IT & Telecom Market Revenue and Forecast to 2028 (US$ Million)

Figure 34. North America Media & Entertainment Market Revenue and Forecast to 2028 (US$ Million)

Figure 35. North America Retail & e-Commerce Market Revenue and Forecast to 2028 (US$ Million)

Figure 36. North America Others Market Revenue and Forecast to 2028 (US$ Million)

Figure 37. North America Social Media Analytics Market, by Country – Revenue (2021) (US$ Million)

Figure 38. North America Social Media Analytics Market Breakdown, by Country, 2021 & 2028 (%)

Figure 39. US Social Media Analytics Market, Revenue and Forecast to 2028 (US$ Million)

Figure 40. Canada Social Media Analytics Market, Revenue and Forecast to 2028 (US$ Million)

Figure 41. Mexico Social Media Analytics Market, Revenue and Forecast to 2028 (US$ Million)

● Cision Ltd.

● Hootsuite Inc.

● IBM Corporation

● Meltwater N.V.

● Oracle Corporation

● Qualtrics International Inc.

● Salesforce, Inc.

● Sprout Social, Inc.

● Talkwalker S.a.r.l

● Zoho Corporation Pvt. Ltd.

● Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America social media analytics market.

● Highlights key business priorities in order to assist companies to realign their business strategies

● The key findings and recommendations highlight crucial progressive industry trends in the North America social media analytics market, thereby allowing players across the value chain to develop effective long-term strategies

● Develop/modify business expansion plans by using substantial growth offering developed and emerging markets

● Scrutinize in-depth North America market trends and outlook coupled with the factors driving the North America social media analytics market, as well as those hindering it

● Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution

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North America Social Media Analytics Market Forecast to 2028

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