TABLE OF CONTENTS
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 APAC Customer Communications Management Market ? By Component
1.3.2 APAC Customer Communications Management Market ? By Deployment
1.3.3 APAC Customer Communications Management Market ? By Enterprise Size
1.3.4 APAC Customer Communications Management Market ? By Industry
1.3.5 APAC Customer Communications Management Market ? By Country
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. APAC Customer Communications Management Market Landscape
4.1 Market Overview
4.2 PEST Analysis
4.2.1 APAC
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. APAC Customer Communications Management Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Customer Communications Management (CCM) Solutions Provide Customer Engagement Through Omnichannel
5.1.2 Rising Usage of Analytics and Mobility for Customer Communications Management (CCM)
5.2 Market Restraints
5.2.1 Data Synchronizations and Difficulties
5.3 Market Opportunities
5.3.1 Amalgamation of CCM Software with Cloud-Based Applications
5.4 Future Trends
5.4.1 Technological Progress in Natural Language Processing for Better Customer Experience
5.5 Impact Analysis of Drivers and Restraints
6. Customer Communications Management Market ? APAC Market Analysis
6.1 APAC Customer Communications Management Market Overview
6.2 APAC Customer Communications Management Market Forecast and Analysis
7. APAC Customer Communications Management Market ? By Component
7.1 Overview
7.2 APAC Customer communications management Market, By Component (2021 And 2028)
7.3 Solution
7.3.1 Overview
7.3.2 Solution: Customer communications management Market Revenue and Forecast To 2028 (US$ Million)
7.4 Services
7.4.1 Overview
7.4.2 Services: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
8. APAC Customer communications management Market Analysis ? By Deployment
8.1 Overview
8.2 APAC Customer Communications Management Market, By Deployment (2021 And 2028)
8.3 Cloud
8.3.1 Overview
8.3.2 APAC Cloud: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
8.4 On Premises
8.4.1 Overview
8.4.2 On Premises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
9. APAC Customer Communications Management Market Analysis ? By Enterprise Size
9.1 Overview
9.2 APAC Customer Communications Management Market, By Enterprise Size (2021 and 2028)
9.3 Small & Medium Enterprises
9.3.1 Overview
9.3.2 Small & Medium Enterprises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
9.4 Large Enterprises
9.4.1 Overview
9.4.2 Large Enterprises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10. APAC Customer Communications Management Market Analysis ? By Industry
10.1 Overview
10.2 APAC Customer Communications Management Market, By Industry (2021 And 2028)
10.3 BFSI
10.3.1 Overview
10.3.2 BFSI: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.4 IT and Telecom
10.4.1 Overview
10.4.2 IT and Telecom: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.5 Manufacturing
10.5.1 Overview
10.5.2 Manufacturing: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.6 Retail
10.6.1 Overview
10.6.2 Retail: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.7 Energy and Utilities
10.7.1 Overview
10.7.2 Energy and Utilities: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.8 Government
10.8.1 Overview
10.8.2 Government: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.9 Others
10.9.1 Overview
10.9.2 Others: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
11. APAC Customer Communications Management Market ? By Country Analysis
11.1 APAC: Customer Communications Management Market
11.1.1 Overview
11.1.2 APAC Customer Communications Management Market Breakdown, by Country
11.1.2.1 Australia Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.1.1 Australia Customer Communications Management Market Breakdown, By Component
11.1.2.1.2 Australia Customer Communications Management Market Breakdown, By Deployment
11.1.2.1.3 Australia Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.1.4 Australia Customer Communications Management Market Breakdown, By Industry
11.1.2.2 China Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.2.1 China Customer Communications Management Market Breakdown, By Component
11.1.2.2.2 China Customer Communications Management Market Breakdown, By Deployment
11.1.2.2.3 China Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.2.4 China Customer Communications Management Market Breakdown, By Industry
11.1.2.3 India Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.3.1 India Customer Communications Management Market Breakdown, By Component
11.1.2.3.2 India Customer Communications Management Market Breakdown, By Deployment
11.1.2.3.3 India Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.3.4 India Customer Communications Management Market Breakdown, By Industry
11.1.2.4 Japan Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.4.1 Japan Customer Communications Management Market Breakdown, By Component
11.1.2.4.2 Japan Customer Communications Management Market Breakdown, By Deployment
11.1.2.4.3 Japan Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.4.4 Japan Customer Communications Management Market Breakdown, By Industry
11.1.2.5 South Korea Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.5.1 South Korea Customer Communications Management Market Breakdown, By Component
11.1.2.5.2 South Korea Customer Communications Management Market Breakdown, By Deployment
11.1.2.5.3 South Korea Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.5.4 South Korea Customer Communications Management Market Breakdown, By Industry
11.1.2.6 Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
11.1.2.6.1 Rest of APAC Customer Communications Management Market Breakdown, By Component
11.1.2.6.2 Rest of APAC Customer Communications Management Market Breakdown, By Deployment
11.1.2.6.3 Rest of APAC Customer Communications Management Market Breakdown, By Enterprise Size
11.1.2.6.4 Rest of APAC Customer Communications Management Market Breakdown, By Industry
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 New Product Development
12.4 Merger and Acquisition
13. Company Profiles
13.1 Smart Communications
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Adobe
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Crawford Technologies
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Newgen Software Technologies Ltd.
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 Open Text Corporation
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 MESSAGEPOINT INC.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Oracle Corporation
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Doxim
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 Capgemini
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Precisely (CEDAR CX Technologies)
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Glossary
LIST OF TABLES.
Table 1. APAC Customer Communications Management Market, Revenue and Forecast, 2019-2028 (US$ Mn)
Table 2. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Country (US$ million)
Table 3. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 4. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 5. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 6. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 7. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 8. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 9. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 10. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 11. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 12. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 13. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 14. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 15. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 16. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 17. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 18. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 19. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 20. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 21. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 22. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 23. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 24. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 25. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 26. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 27. Glossary of Terms, Customer Communications Management Market